Smartwork, was created in 2017 under the leadership of Altea Federation and under the supervision of Deloitte Albania & Kosovo. Since then it has laid strong foundations in the field of business technology consultancy by cooperating mainly with foreign clients and domestic clients.
Together at Smartwork
With different products and dedicated units, Smartwork is excelling in offering 360° technical & business solutions which supports the growth and competitiveness of companies accompanying them in the path of digital transformation.
With different products and dedicated units, Smartwork is exceling in offering 360° technical & business solutions which support the growth and competitiveness of organizations, accompanying them in the path of digital transformation.
Our solutions start from preliminary consultancy to evaluate the business flow and customized application needs all the way to implementation and post release problem solving of solutions such as:
Cloud Solutions | ERP Applications (SAP, Microsoft, PLM, Infor, Salesforce) | Mobile & Digital Solutions
We strive to support organizations in their innovation and digital transformation journey, delivering the maximum value of cutting edge technologies resulting in sustainable business acceleration and efficiency.
Our mission is based on two fundamental pillars:
Our clients: Customer satisfaction is at the DNA of our business. We achieve so through active listening, highly qualified, forward thinking and flexible personnel always ready to help with cutting edge technical solutions.
Our employees: We carefully select our people in terms of skills and values, set them up for success through servant leadership and advancement programs and constantly monitor their satisfaction.
Servant Leadership: Starting from our CEO all the way to the person next to the customer we all support one another whenever needed.
Diversity: We are proud that more than 50% of our employees are women! We continuously host outreach programs to increase awareness of a career in tech among less fortunate, young and female community members.
Accountability: Working in cross-functional teams is hard. This is why having accountable team members is key to success resulting in a flexible non micro-managing culture.
Collaboration: The nature of our work is project oriented delivered by cross-functional teams. Collaboration is crucial to ensuring a smooth delivery to our clients.
Continuous learning: Technology oriented businesses require constant learning. We are proud to offer customized learning paths and frequent international travel at client’s sites to our employees to develop their technical and interpersonal skills.
Reward & Recognize: We believe that hard work pays off. Career growth comes with an established path as well as bonuses to motivate and recognize hard work and celebrate successes.
Have fun: At Smartwork we recognize the value of taking the time to have fun. Even doing what you are passionate about can get exhausting without a dedicated time to recharge. We organize monthly catered happy hours and team outings as a great way to rest, celebrate and connect with co-workers. We also offer flexible hours and vacations to do so at your own pace.
Smartwork customers are domestic and international organizations that have innovation at the core of their business and choose digital transformation as a competitive advantage to lead in the increasingly complex and ever-changing market where they operate.
We support mid to large companies across industries and business functions helping them increase efficiency, simplicity, transparency and quality, while decreasing cost, time, and defects as well as making a better use of their resources.
Our customers choose to work smarter rather than harder by embracing the digital transformation journey.